Frequently Asked Questions
While we realize that every customer is unique and looking for different things, we aim to answer some of the most common questions we get. Here you will find insight on sustainability, fit, return policies, and more. Our goal is to help you achieve as much as possible while feeling great.
Product Information
What makes Centerline Athletics different from other athletic brands?
Welcome to the intersection of innovation, passion, and performance — welcome to Centerline Athletics. Our journey begins with a singular mission: to empower athletes in their pursuit of balance, health, and excellence through meticulously designed performance apparel. Centerline Athletics isn’t just a brand; it’s a beacon for those who live at the confluence of an active lifestyle and a desire for continuous improvement. Centerline Athletics was conceived from a deep understanding that at the core of every athlete, there’s a relentless pursuit of balance — finding that perfect harmony between pushing limits and embracing the joy of the game. Our ethosis built on authenticity, driven by the hands-on experience of genuine Pickleball players and active lifestyle enthusiasts who know firsthand what it means to strive for excellence without losing sight of what truly matters.
What materials do you use in your apparel?
Our products are made from the very best mix of performance mesh, wovens and knitted fabrics.
What size should I order?
We provide a comprehensive sizing guide for each product to help you choose the best fit. You can find this guide on the product pages. If you're unsure about your size, feel free to contact our customer support team for personalized assistance.
How do I care for my Centerline Athletics products?
We recommend following the care instructions provided on the product label to maintain the quality and longevity of your athletic wear. In general, machine wash cold with like colors and avoid using fabric softeners or bleach. Tumble dry on low heat or air dry to preserve elasticity and color vibrancy.
Are your products suitable for all weather conditions?
Centerline products are best utilized on or off the court in fair weather conditions but you will find that our moisture wicking technology will provide the wearer with quick drying apparel even in the rain.
Are your products eco-friendly/sustainable?
Thinking about the world we live in is important to us. We are committed to sustainability and reducing our environmental impact. Many of our products are made from recycled materials or produced using environmentally friendly practices. Look for our eco-friendly labels on most of our products - even our packaging!
What is GripTek™?
GripTek™ is a cutting-edge fabric enhancement that provides unparalleled grip and control in performance wear. GripTek™ ensures that your clothing works as hard as you do, optimizing your performance and giving you the edge you need to succeed.
Who designs your apparel
At Centerline Athletics, we design our clothing around the athlete. This athlete-centric approach means every seam, stitch, and fabric choice is made with your performance, comfort, and style in mind. Our design process involves rigorous testing and feedback loops with real athletes to ensure that each piece not only meets but exceeds the demands of high-performance play.
Ordering & Shipping
What payment methods do you accept?
We want to make buying your favorite Centerline gear fast and easy, and accept the following payment options:Visa, MasterCard, American Express, Discover, Apple Pay, and PayPal.
Do you offer free shipping?
On occasion we offer free shipping promotions. Be sure to join community for early offers and benefits.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary depending on your location. You can check if we ship to your country and view shipping options during the checkout process. For other shipping questions, check out our Shipping Policy page.
How long will it take for my order to arrive?
Depending on what option you select when placing your order, average shipping times are approximately 3-5 days.
Can I track my order?
After placing an order you will receive an email confirmation that includes tracking details.
Returns & Exchanges
What is your return/exchange policy?
We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, you can return it within 30 days for a full refund or exchange. Please visit our Returns & Exchanges page for more information on our policies and procedures.
How do I make a return or exchange?
Please see our returns page for more details.
Are returns free?
Please see our returns page for more details.
How long does it take to process a return?
Please see our returns page for more details.
Sustainability & Ethics
How is Centerline Athletics committed to sustainability?
Thinking about the world we live in is important to us. We are committed to sustainability and reducing our environmental impact. Many of our products are made from recycled materials or produced using environmentally friendly practices. Look for our eco-friendly labels on most of our products - even our packaging!
Are your packaging materials eco-friendly?
All of Centerlines packaging such as poly bags, hang tags, inserts are made from 100% recycled materials and are compostable.
Other
Do you offer gift cards?
We currently don't offer Centerline gift cards but if you're interested, please send us a message to let us know how important that is.
Do you collaborate with athletes or influencers?
Centerline is dedicated to working closely with athletes, influencers and product ambassadors. Please reference our Athletes page for more information.
Any product promotions?
Our email subscribers receive exclusive and first-to-know updates on all our current and future promotions. We encourage you to sign-up here.